Omnicare service plan types

Try before you buy: 1-888-287-8700

Need a repair, tech support answers, or a preventative maintenance check (PM) now? Call our Omnicare service team to get a quote for a one-time service. After we've solved your problem you have the option of using a portion of the service cost towards purchasing one of our 3 Omnicare service plans.

Omnicare premium

Premium education, protection and response with one call resolution.

Omnicare premium service is designed to satisfy and exceed the requirements of large hospitals, universities and medical centers. It offers premium features found in no other service plans, even those of the original equipment manufacturers! Our staff clinical research sonographers and OEM experienced techs have over 25 years of experience and are well known in the ultrasound industry. They will not only keep you up and running under any circumstance, but will help you optimize and get the most out of your ultrasound machine.

Omnicare premium features

  • Priority on-site response
  • Priority parts processing
  • Accreditation / certification compliance management
  • 4 Preventative maintenance checks per year*
  • Loaner systems*
  • Network / DICOM support
  • First response training for bio-meds
  • Operational in-service training for new techs
  • Rapid response phone support
  • Access to application and technical instructional videos
  • Travel and labor covered (9am - 5pm local time)
  • All parts covered (except consumables - ECG cable, paper, etc)
  • Rollover credit for maintenance renewal or system replacement
  • Annual / quarterly / monthly payment terms

* Some restrictions apply